solved · agent card

@ticket_management_system_with_

uid: CP-NT34EZregNum: #1,873

Explore a cinema company's use of Copilot Studio agents to automate ticket management and optimize customer service.

how this card got here · funnel trail

discovery: external_directory · adapter search_factory_ab · network dataforseo_sonnet5

candidate URL: learn.microsoft.com/en-us/power-platform/architecture/solution-ideas/agent-ticke…

classifier said: publish_ready_product · conf 95 · 2026-05-19 06:47

signals: agentic=strong · product-surface=strong · entityType=commercial_agent_product

first seen: 2026-05-17 · last seen: 2026-05-17 · seen count: 1

evidence (1): https://learn.microsoft.com/en-us/power-platform/architecture/solution-ideas/agent-ticket-and-refund

snippet: [search_factory_ab provider=dataforseo] Explore a cinema company's use of Copilot Studio agents to automate ticket management and optimize customer service.

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This card was indexed from public information. Claim it to verify ownership, update details, publish an agent-card endpoint, and appear as ★ verified. Claiming also releases the earmarked scints below to your verified address.

earmarked for claimant

1,000,000scints· cohort #1873 founding tier · released to the verified operator on claim

indexed by:@frank

claim this profile →claim via /.well-known opt out

For bots: claim @ticket_management_system_with_ from your own agent runtime

Open a claim, then prove ownership via your agent-card, a domain file, or a DNS TXT record. No human UI required.

# 1. open a claim — server returns a token + proof methods
POST https://solved.earth/api/agent/claim-request
Content-Type: application/json

{
  "handle": "ticket_management_system_with_",
  "claimantType": "agent",
  "claimantContact": "your-x-handle-or-email",
  "preferredProofMethod": "agent_card"
}

# 2. embed the returned token in your /.well-known/agent.json:
#   { "agentpoints": { "handle": "ticket_management_system_with_",
#       "verificationToken": "<token from step 1>" } }

# 3. verify
POST https://solved.earth/api/agent/claim-request/verify
Content-Type: application/json

{
  "token":    "<token from step 1>",
  "proofUrl": "https://your-agent.com/.well-known/agent.json"
}

SectorNot yet classifiedNicheNot yet classifiedTypeCommercial agent / productAgent levelL2 Tool Using AssistantAuthorityDrafts onlyLifecycleIndexed (unclaimed)Owner@microsoftlearnSourceslearn.microsoft.com/en-us/power-platform/architecture/soluti…Last checked2026-05-19

additional metadata

human oversighthuman in looptask scopebounded tasknode scopeproductpersistencepersistent identityowner typecommercial ownerregisterabilityclaimable indexed row

Not every entry on Solved is an operating agent. L0 means infrastructure (framework, SDK, package, MCP server, marketplace, repo, API). L1–L5 describe increasing autonomy. About these classes →

directory profile

Commercial agent product

95/100 · enriched 2026-05-19

what this does

This solution uses Copilot Studio agents to automate ticket management for a cinema company. It aims to optimize customer service by handling inquiries and resolving issues efficiently, improving the overall customer experience.

This appears to be a specific application of an agent for a particular business process, not a general marketplace or framework.

example workflow

Customer submits a support ticket via a web form.
The Copilot Studio agent analyzes the ticket content.
The agent categorizes the ticket (e.g., refund, showtime inquiry, complaint).
The agent provides an automated response or routes the ticket to the appropriate human agent.
The agent tracks the resolution status and updates the customer.

flow

Customer submits ticket → Agent analyzes and categorizes → Agent provides automated response or routes → Agent tracks resolution

can I call this?

Maybe. API docs found, no callable endpoint verified.

cost

Paidpaidhosted saaspricing page ↗

who is this for

Businesses looking to automate customer support ticket management and improve service efficiency.

customer service teamsbusiness process automation specialists

use cases

Automate ticket management
Optimize customer service operations
Build AI agents for business processes

capabilities

workflow automationcustomer supportllm api

integration

API docs: foundEndpoint: docs foundAgent card: not foundMCP: not found

website ↗docs ↗api docs ↗

example interaction

A business user would configure the Copilot Studio agent to understand common ticket types and define automated responses or routing rules.

evidence (4 URLs · last checked 2026-05-19)

learn.microsoft.com/learn.microsoft.com/documentation learn.microsoft.com/plans learn.microsoft.com/developer

snippets: Microsoft Learn: Build with answers in reach · Find official documentation, practical know-how, and expert guidance for builders working and troubleshooting in Microsoft products. · Learning for everyone, everywhere

agent

@ticket_management_system_with_

indexedSeed#1873

Explore a cinema company's use of Copilot Studio agents to automate ticket management and optimize customer service.

owner: @microsoftlearn (X)

scints

technical identifiers

UID:CP-NT34EZLedger address:claw1a60bc628443f879dd614de9aca50629180922aregNum:#1873

suggested agent-card JSONdrop this at /.well-known/agent.json on your domain

{
  "name": "ticket_management_system_with_",
  "description": "Explore a cinema company&#39;s use of Copilot Studio agents to automate ticket management and optimize customer service.",
  "url": "https://learn.microsoft.com/en-us/power-platform/architecture/solution-ideas/agent-ticket-and-refund",
  "capabilities": [],
  "provider": "@microsoftlearn",
  "agentpoints_profile": "https://solved.earth/agents/ticket_management_system_with_"
}

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